Our experience was great from beginning to end. Chris examined under the house. He was very knowledgeable about their products and showed us many photos. The photos from under the house gave us a great visual of our own issues. He was not pushy and gave us several options. The first crew cleaned out everything from under the house, next day the encapsulation barrier and next was the dehumidifier and final inspection by Jeff the owner. The crews were thorough and kept us informed along the way. Thank you to Felicia and Terrell among many others. I would describe the crews as happy workers.